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Shipping
We ship our instruments all over world. A shipping charge is applicable on all
items. Most orders are shipped on next working day. We use reputed courier
companies & Indian Postal Services for Doorstep Deliveries around the world.
Most orders shipped will arrive in 3 to 8 working days at their destination.
Packing
we use the best material for packing. For shipment we use strong cartoon boxes
or wooden cases as per requirements of particular instrument.
Guarantee
We are committed for the satisfaction of our customers. We grant a guarantee for
our instruments against defects arising out of faulty or defective materials or
workmanship for a period of ONE YEAR from the date of purchase.
In case of a defect developing within the period of warranty, we will undertake
to repair or exchange the instrument (Whatever we think is required in
particular case) free of charge, provided the instrument is returned to us,
freight prepaid with adequate packing.
Product Availability
Sometimes popular products run out of stock. And we have pending orders for
some of our instruments. If there is a 7 or more day delay in shipping an order
due to unavailability of product(s), we email customers with estimated shipping
time. It may be possible that you have been able to order a product from our
site and we will run out of stock before we can update the site and make the
product un-available. In this case, we will contact you to inform you, and ask
if you would like to wait for the order to become available, or to cancel your
order with us. You may also have the other instruments from your order shipped
separately, and we will send the backordered item when it arrives at our store.
Payment –
You have to
make the full payment by bank transfer in advance.
Click here
to see our bank details. All you have to do is approach your
bank and submit them our bank details As soon as we get a confirmation from our
bankers that your payment has arrived in our account we shall dispatch your
instruments immediately. (However in case of some of products or bulk order you
may have to wait for some time because of pending orders)
As and when you deposit your payment in our account kindly inform us at
info@rajmusicals.com and we shall
send you a confirmation within 24 hours we got the payment. Your money shall
reach us in 4 to 5 days.
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